Cindy Hannon, MSW, is our Director of Quality Improvement. In this role, Cindy is responsible for the overall management of the Institute’s quality improvement initiatives, including our Early Childhood Caries (ECC) and Dental Caries Management (DCM) Collaboratives. These and other initiatives at the Institute share a focus on disease management, specifically caries management, and how the care system can produce better health outcomes.
Prior to joining the Institute, Cindy worked with national policy leaders at the National Institute for Children's Health Quality (NICHQ) as Associate Project Director and Obesity Operational Lead. Cindy also served as Managing Director for the UCLA/RAND Center for Adolescent Health Promotion and the Harvard School of Public Health Prevention Research Center. Cindy is passionate about child and adolescent health and supporting the development of care teams’ capacity for continuous improvement.
Cindy holds a Masters of Social Work degree from the Boston College Graduate School of Social Work with a focus on children and adolescents and a Bachelors of Arts from Providence College. She is a graduate of IHI’s Improvement Advisor Program.