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Keys to Success - Released April 2017

Scheduling for Dental Success

by Danielle Apostolon, Senior SNS Project Manager

Scheduling by design is a strategic approach to increasing access, improving patient satisfaction and attaining financial viability. The majority of safety net dental practices face the challenge of trying to meet an overwhelming demand for care from disadvantaged patients. In some cases, they may be the only access point in their service area that provides affordable oral health care to underserved populations.

Rebekah is a Project Manager for Quality Improvement and works on the Institute’s quality improvement initiatives.

Rebekah has a background in community health and safety net dental clinics. Prior to joining the Institute, she provided training and technical assistance on community health center dental operations and ran several primary care and oral health integration projects at the Massachusetts League of Community Health Centers.