Keys to Success - Released December 2017

Defining Dental Program Capacity

by Danielle Apostolon, Senior SNS Project Manager

Defining capacity for the dental program is the first step to creating a successful dental program. Often times, the dental program is being asked to see a high number of patient visits to generate enough revenue to cover costs. The problem with that is more visits do not necessarily equate to more revenue depending on your patient/payer mix. According to the UDS reporting statistics from the Bureau of Health and Human Resources, the average cost per visit in 2016 for a Federally Qualified Health Center Dental Clinic was $191 per visit.

Christine is a Project Manager for Quality Improvement and works on the Institute’s quality improvement initiatives including Medical Oral Expanded Care (MORE Care) and Dental Caries Management (DCM).

Christine graduated from Worcester State University in May, 2017 with a Bachelor’s degree in Public Health.  Prior to joining the DentaQuest Institute, she interned at UMass Memorial – HealthAlliance Hospital.  There she worked with the Director of Quality Improvement and the Chief Medical Officer on quality improvement projects including a Medication Reconciliation project.

The U.S. health care system is in the process of reforming its payment structure to incentivize quality, health outcomes, and value of care over volume of care. In this module, you’ll take a look at what has been happening in medicine and how it can be applied to dentistry. You’ll learn about payment reform priorities in both medicine and oral health care and the opportunities and barriers to implementing them.

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